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Employment Hero

Employment Hero Review (2026)Those Dollars Are Australian

By · Researched and written with an AI assistant · who does what

There is no such thing as the Employment Hero price, and the first thing to fix is the currency: the pricing page is the Australian one, its disclaimer says every figure is AUD excluding GST, and there is no US page.

Best for

Australian and New Zealand employers who want HR and payroll from one vendor and will genuinely use both, where the per-employee rate beats separate systems.

Skip it if

you are budgeting in US dollars — the page is Australian, in AUD excluding GST, with no US equivalent — or you only need one of the modules, since each is sold separately and priced as though you are buying the platform.

Researched from public sourcesPrices checked 2026-10-06Updated 2026-10-06HR & People

Transparency: we earn nothing from Employment Hero; the links to it are plain links. How we make money →

Pricing (2026)

✓ Pricing re-verified 6 Oct 2026

The plans at a glance
PlanPriceWhat you get
Pro 50A$199 a month50 AI video interviews a month
Pro 100A$359 a month100 AI video interviews a month
Pro 200A$639 a month200 AI video interviews a month
300-interview planno published price300 AI video interviews a month
HR EssentialsA$10 per employee per month—
HR EngageA$14 per employee per month—
HR Eliteno published pricequote-only
Employment Unlimitedno published pricequote-only; payroll included

Summarised from the pricing notes below; the notes carry the conditions.

(2026-08-28, read on their own pricing page at employmenthero.com/pricing/; re-verified 2026-10-06) EVERY PRICE ON THAT PAGE IS AUD EXCLUDING GST — the page states it in its own disclaimer. It is the Australian page; separate pages exist for the UK, New Zealand, Singapore, Malaysia and Canada, and there is no US one. Sold as separate modules rather than one plan. Recruitment: Pro 50, Pro 100 and Pro 200 at A$199, A$359 and A$639 a month for 50, 100 and 200 AI video interviews.

The free ATS tier at A$0 with 50 one-off complimentary interviews that the page showed in August was no longer on it on 6 October 2026, in the served HTML or in a browser render. The disclaimer also names a 300-interview plan but publishes no price for it. Those are annual-billing rates — the disclaimer gives A$2,388 a year for the 50-interview plan at a 20% discount, against A$249 a month on monthly billing.

Full pricing notes (3 more paragraphs)

Interview credits reset monthly, unused credits do not roll over, and overage is billed automatically with no hard cap. No HR or payroll subscription is required for Recruitment. HR Essentials A$10 per employee per month, HR Engage A$14; HR Elite and Employment Unlimited are quote-only. There is no standalone payroll tier on the page any more: payroll sits inside Employment Unlimited, and Managed Payroll is an add-on at A$20 per employee per month with a A$400 monthly minimum.

Other add-ons, each per employee per month with a stated monthly minimum: Chat A$2 (min A$20), Rostering and Time and Attendance A$4 (A$40), HR Advisory A$14 (A$280), Learning 10-course bundle A$8 (A$80), LMS Plus A$17 (A$170), EAP Standard A$8 (A$80), EAP Premium A$10 (A$100). A minimum of 10 Users applies, billed on the higher of the users named in your agreement or the active users.

Every price on the page carries an asterisk. CHANGED SINCE 1 AUG 2026: the standalone Payroll module at $10 per employee recorded then is no longer on the page, and the currency was not recorded as AUD.

Plans change — always verify the live price on their site.

Category context: HR & People. Across the 13 tools in this category that we researched with a public US-dollar price, the median entry price is $14 a month (lowest paid plan as listed, per seat where the vendor prices per seat). Compare pricing conditions in the Software Cost Atlas →

What the pricing page doesn’t say

Employment Hero pricing page
Employment Hero’s own pricing page Sep 2026. Prices change — always check the live page.
The catch

Then the structure. HR, recruitment, chat and payroll are separate subscriptions, most of them per employee, with a stated minimum of ten users underneath — so a six-person company is billed for ten. Payroll no longer carries its own price at all: it is inside the quote-only Employment Unlimited tier, or an A$20-a-head add-on with a A$400 floor. And the recruitment tiers meter AI video interviews rather than people, with credits that reset monthly, do not roll over, and overage billed automatically with no hard cap.

Watch the video review

The video version of this review, from our YouTube channel.

What Employment Hero does

Modular HR, payroll and recruitment platform for small and mid-size employers.

Employment Hero product
Employment Hero, from their own site — for context, not a paid placement.

What buyers report about Employment Hero

Hands-on: not tested by usDocumented by the vendor: 5 features, read 2026-10-10Reported by buyers: G2, Capterra, GetApp and Research, read August 2026

Themes from the buyer-review sites listed at the foot of this page, read in August 2026. We have not run Employment Hero ourselves, so this is other buyers' experience rather than ours. We summarise it here because the complaints are usually the part a vendor page leaves out.

What they praise
  • • Onboarding automates contracts, checklists and e-signatures properly — that is the part reviewers say saves the most manual chasing.
  • • From $8 per employee per month, with HR, payroll and benefits in one system.
What they complain about
  • • Support runs on AEST hours only, with slow responses and limited phone access. If you are not in an Australian timezone, that is a daily problem rather than an occasional one.
  • • Implementation runs from a few hundred to several thousand, and customisation, training or data migration can add $1,000-$10,000+.
  • • Minimum charges make it expensive for genuinely small teams.
  • • Help articles are poorly formatted with outdated instructions and in-app videos that do not play. Complex pay and leave scenarios cause difficulty.

When the paid plan is worth it

This is a menu rather than a ladder, so the question is which modules you are buying — and in which currency. The page is the Australian one, its disclaimer says every figure is AUD excluding GST, and there is no US page. HR Essentials is A$10 per employee a month and HR Engage A$14; above them, HR Elite and Employment Unlimited are quote-only. Payroll no longer carries a price of its own: it sits inside Employment Unlimited, or you buy Managed Payroll at A$20 per employee with a A$400 monthly floor.

Recruitment is metered on a different axis and is the part worth doing sums on. A$199, A$359 and A$639 buy 50, 100 and 200 AI video interviews — A$3.98, A$3.59 and A$3.20 each, so the rate per interview keeps improving all the way up the published ladder. A 300-interview plan exists too, but Employment Hero prints no price for it, so there is no fourth figure to compare. Those are annual-billing rates; monthly billing is A$249 for the 50.

What upgrading does not solve: credits reset every month, unused ones do not roll over, and overage is billed automatically with no hard cap, so a heavy hiring month costs extra on the largest plan too. The ten-user minimum sits under the per-employee rates whichever tier you pick.

Questions we are still checking

Facts about Employment Hero that would change a buying decision, and where we stand on each. An unanswered question does not mean the feature is missing; it means we have not confirmed it yet.

Have a public source that answers one of these? How we review explains how we check and correct.

How to actually use Employment Hero

Build the sum yourself, and build it in Australian dollars: the pricing page is the AU one and every figure on it excludes GST. HR Essentials is A$10 a head, HR Engage A$14, Chat A$2 with a A$20 monthly minimum — and a stated ten-user minimum sits under all of it, so a six-person company is billed for ten. Payroll has no standalone price any more: budget Managed Payroll at A$20 a head with a A$400 floor, or get a quote for Employment Unlimited.

Treat recruitment as a separate decision, because it is metered differently from everything else. It counts AI video interviews rather than people — A$199, A$359 and A$639 for 50, 100 and 200 on annual billing, or A$249 for the 50 if you pay monthly. A 300-interview plan is named in the disclaimer with no price attached, so ask for that one rather than budgeting a guess. Check the overage before you commit: credits reset monthly, do not roll over, and the excess is billed automatically with no cap.

Read the asterisks before you compare this with anything: they are the difference between the quote you modelled and the invoice you get.

Where this section comes from: our research notes (264 words)

Employment Hero's own Australian pricing page, employmenthero.com/pricing/, read 10 September 2026 in a browser (the two disclaimers sit in data-content attributes that a plain text fetch strips out). Three recruitment cards — Pro 50 at $199, Pro 100 at $359 and Pro 200 at $639 — plus the module prices HR Essentials $10 and HR Engage $14 per employee per month and the add-on rates with their monthly minimums (Chat $2 min $20, Rostering and Time & Attendance $4, Managed Payroll $20 min $400, HR Advisory $14, Learning 10-course bundle $8, LMS Plus $17, EAP Standard $8, EAP Premium $10).

The plan disclaimer reads: 'All prices AUD ex. GST. $2,388 per annum on annual billing with 20% discount for 50 interviews. Monthly billing $249 for 50 interviews. Plans available for 100, 200 or 300 interviews. Credits reset monthly — unused credits do not roll over. Overage billed automatically, no hard cap. No Employment Hero HR or payroll subscription required.' The second disclaimer reads: 'Minimums apply: Your subscription must include a minimum of 10 Users.

Billing is based on the higher of the two: the number of Users specified in your customer agreement, or the number of active Users.' No price for the 300-interview plan appears anywhere on the page. Re-verified 6 October 2026: employmenthero.com/pricing/ in served HTML and a browser render (Pro 50/100/200, HR Essentials, HR Engage and every add-on unchanged; the A$0 ATS tier gone), plus these help-centre articles read through the help centre's own article API: Understand your invoices https://help.employmenthero.com/hc/en-au/articles/17374411341199-Understand-your-invoices; Billing, invoices, and online account cancellation https://help.employmenthero.com/hc/en-au/articles/17427107900687-Billing-invoices-and-online-account-cancellation; Finance Frequently Asked Questions https://help.employmenthero.com/hc/en-au/articles/17427077129743-Finance-Frequently-Asked-Questions.

Employment Hero vs Deel, side by side

Where a vendor publishes a price, its column shows the entry price we read and when; where it does not, the column says so rather than filling in a figure from elsewhere. We do not average them into a score.

What it costs
No single entry price; the full review breaks the pricing down.
Price read on
6 Oct 2026
The catch
Every figure on the pricing page is AUD excluding GST with no US page, and HR, recruitment, chat and payroll are separate subscriptions with a minimum of ten users.
Best for
Australian and New Zealand employers who want HR and payroll from one vendor and will genuinely use both, where the per-employee rate beats separate systems
What it costs
From $14 a month per worker for Find talent (hiring); Contractor, PEO and EOR are priced separately, up to $599
Price read on
9 Oct 2026
The catch
Every price is a ‘starting at’ and every button says ‘book a demo’ — the real bill depends on countries, benefits and add-ons, and only firms up in a sales conversation.
Best for
companies hiring internationally without local entities — contractors paid compliantly in 150+ countries, or full EOR employment where you need someone on the ground fast

The Deel link above is an affiliate link — we may earn a commission if you sign up, at no extra cost to you — and the other column is a plain link. Neither changes what this table says.

The natural comparison is BambooHR or Deel — the usual comparison — build the total for the modules you actually need at your headcount, and convert before you compare: Employment Hero publishes in AUD excluding GST while both of those publish in USD.

Visit Employment Hero →

Frequently asked questions

Who counts towards the per-employee bill?

More people than the word employee suggests. Employment Hero's invoice guide (read 6 October 2026) bills the HR platform on the higher of the users in your contract and the actual users in the system, and an actual user is anyone set up in it who is active or pending at the end of the month: employees, contractors, managers, admins and the CEO all count. The count is a snapshot taken on the last day of the month, so someone offboarded on the 1st is billed for the whole month before. The pricing page adds a floor of 10 users on every HR plan, and each add-on bills the greater of its monthly minimum and your actual billable employees. Billing runs monthly in arrears: the invoice at the start of a month covers the month before.

Can I cancel or downsize online?

You can ask online, but you cannot finish it yourself. The billing article (read 6 October 2026) sends plan changes, add-on removal, more or fewer users and cancellation through the same request form under Billings > Subscriptions, available to admins: you pick a reason, describe the change and submit, and an Employment Hero representative contacts you to carry it out. Neither that article nor the pricing page states a notice period or minimum term, and the pricing page refers to a customer agreement for the contracted number of users, so read that agreement before signing: not confirmed on the public pages.

Is this a hands-on review of Employment Hero?

This is a researched assessment, not a hands-on test — where we've used a tool ourselves, we say so explicitly. We name what each tool is good and bad at, and we have no affiliate relationship with Employment Hero — we earn nothing whether you sign up or not.

What this page is based on
  • Buyer reviews on G2, Capterra, GetApp and Research.com, read August 2026.
  • 2026-08-28, read on their own pricing page at employmenthero.com/pricing/; re-verified 2026-10-06.
  • A dated screenshot of that pricing page, kept on this site as the receipt.

How we review →

Not sure Employment Hero is the right pick? What money problem are you solving? Pick one and the Tool Finder shows the tools we researched for it, with the entry price we read (one more question, no signup).
Payroll & team benefits · where Employment Hero fitsPaying bills & getting paidTax & complianceCrypto & tradingSomething else

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