Digit Review (2026)
By Daan Haket · Researched and written with an AI assistant · who does what
The tier price is a floor, not a ceiling, and the add-ons are where an inventory system quietly doubles.
manufacturers and distributors outgrowing spreadsheets who need inventory, production, purchasing and sales in one system, and who genuinely need lot tracking and traceability rather than just wanting them.
you are a small operation where $400/month for five users is heavy against what a warehouse module in your existing accounting package would cost; also skip it if your integration list is long, because the per-connection model punishes exactly that — $100 to $125 a month for every integration past the second, depending on which part of their pricing page you read.
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Pricing (2026)
✓ Pricing re-verified 14 Oct 2026
Four tiers with three published: Starter $400/month including 5 users, Growth $750 including 10, Professional $1,300 including 15, and Enterprise on quote. Extra users are $63/month each on every tier. Paying quarterly takes 10% off — $360, $675 and $1,170 a month, shown with the quarter total beside it — and annually 20%, which is $320, $600 and $1,040 with the year total beside it; the page now opens on Monthly, so the first figure you see is the real monthly rate.
Two integrations are included on every plan. The third and each one after it is where the page disagrees with itself: the Integrations block says $100 a month, the FAQ on the same page says $125, and the add-on cards side with the FAQ — API access $125 a month, MCP access $125, push notifications and webhooks $63, all the same price on Starter, Growth and Professional.
Full pricing notes (3 more paragraphs)
Customer portals are $18.75 per portal per month on monthly billing, on every tier, Enterprise included. We asked Digit which of the two they bill on 5 September 2026 and had no answer; twelve days later, on the rebranded site, both figures were still there. Re-read on 14 October 2026 in the raw HTML of heysutton.com/pricing: the tier prices, the 10% and 20% term discounts and every add-on price are unchanged, and the $100-versus-$125 integration conflict is still there.
One thing is new. The FAQ still says additional users are $63 per month each, but the plan cards now carry an extra-user price per billing term: $63 on monthly, $56 on quarterly and $50 on annual billing. The visible line on every card, Growth and Professional included, reads “5 users included, then $50/mo each”, although those two tiers include 10 and 15 users.
Customer portals follow the same pattern, with $17 and $15 per portal per month alongside the $18.75, matching the quarterly and annual discounts. Which extra-user figure Sutton bills is not confirmed.
Plans change — always verify the live price on their site.
Category context: Operations & Workflow. Across the 53 tools in this category that we researched with a public US-dollar price, the median entry price is $29 a month (lowest paid plan as listed, per seat where the vendor prices per seat). Digit’s entry price of $400 a month sits above that median. Compare pricing conditions in the Software Cost Atlas →
What the pricing page doesn’t say
Two integrations are included — but a working setup usually means an accounting package and a webshop, which is your two, and then Amazon or a second sales channel is another $125 a month by the FAQ (the integrations block on the same page still says $100; we have asked which one bills). Want the API, or your data inside an AI assistant? $125 a month each. A Starter customer on QuickBooks, Shopify and Amazon with API access is at $650 a month on the FAQ's numbers, $625 on the block's, before adding a sixth user. Price the whole configuration you actually need, not the tier.
Watch the video review
The video version of this review, from our YouTube channel.
What Digit does
Inventory, production, purchasing and sales in one system for manufacturers and distributors, rebranded from Digit to Sutton in September 2026 (same company, same terms; digit-software.com now redirects to heysutton.com).
What buyers report about Digit
Hands-on: not tested by usReported by buyers: Software Advice and GetApp, read August 2026
Themes from the buyer-review sites listed at the foot of this page, read in August 2026. We have not run Digit ourselves, so this is other buyers' experience rather than ours. We summarise it here because the complaints are usually the part a vendor page leaves out.
- • The switch off spreadsheets is the thing reviewers actually credit. A machinery-industry reviewer describes moving from taped-together spreadsheets to a system that answers back, and a packaging manufacturer says inventory visibility across production was the problem that stopped being a problem.
- • Implementation comes up more than features. Reviewers from machinery and logistics describe onboarding as supported rather than dumped, with training short enough that staff picked it up without a project team behind them.
- • Several reviewers say the vendor built around them: when the platform did not cover a specific need, the team worked out an interim solution rather than closing the ticket. A COO also calls the interface fast and the price competitive against what he compared it with.
- • The manufacturing depth is thinner than the marketing suggests. A plastics reviewer names lot number generation and label traceability as missing — which matters, because traceability is exactly the reason a manufacturer chooses this category over a warehouse module.
- • Integrations are the second recurring ask: reviewers want more connections to the rest of the business, and a furniture manufacturer describes the manufacturing customisation as still early-stage.
- • Getting started is data entry. A food and beverage reviewer warns of a good amount of raw data entry to build bills of materials before the system earns anything — budget that as a project, not an afternoon.
Where the ratings disagree. Read the shape of this record before you read the score. Twenty reviews, nineteen of them five stars and one four — a distribution that in practice means the vendor collected reviews from customers it already knew were happy, not that nobody has had a bad month. The single four-star review is also the only one that names a hard limit (lot numbers, label traceability), which makes it the most informative entry in the set. There is no G2 or TrustRadius presence to cross-check against, so ask Digit for two references in your own industry who have run a full year, and ask them specifically about traceability and about the second and third integration.
When the paid plan is worth it
Run the per-seat arithmetic before you upgrade, because the middle tier is the best value and the tier above it is worse per person. Starter is $400 for 5 users ($80 each), Growth is $750 for 10 ($75 each), Professional is $1,300 for 15 ($86.67 each). The ladder does not get cheaper as you climb -- it dips at Growth and rises again. That opens a gap worth real money, because extra users cost $63 a month on every tier on monthly billing (the plan cards show $56 quarterly and $50 annually; the FAQ still says $63 flat).
Fifteen people on Growth plus five extra seats is $750 plus $315, or $1,065. The same fifteen people on Professional is $1,300. Staying on Growth saves $235 every month for identical headcount -- $2,820 a year. One thing to check before acting on it: since October 2026 the plan cards do list what Professional adds — multi-site management, role-based permissions, audit logs, price lists with quantity price breaks and job costing — so if you need any of those, Growth plus extra seats is not the same product.
The integrations are where the bill quietly grows. Two are included; every one after that is $125 a month by the FAQ and the add-on cards, or $100 by the integrations block on the same page, and API access and MCP access are $125 a month each on top, webhooks $63. Four extra integrations plus API access is therefore $625 a month on the FAQ's figure ($525 on the block's), which is more than the entire Starter plan either way.
Paying quarterly takes 10% off and annually 20%, so settle your integration list before you commit to a year.
Questions we checked
Facts about Digit that would change a buying decision, and where we stand on each. An unanswered question does not mean the feature is missing; it means we have not confirmed it yet.
- Which extra-user price does Sutton bill: $63 a month on every billing term, as the FAQ says, or $63, $56 and $50 on monthly, quarterly and annual billing, as the plan cards carry? Sources disagree
Applies to: extra users above the included seats, Starter, Growth and Professional.
Why it matters: five extra seats on annual billing cost $315 or $250 a month depending on which figure applies.
Answer: The FAQ on heysutton.com/pricing (read 14 October 2026) says additional users are $63 per month each; the plan cards on the same page carry $63, $56 and $50 per extra user by billing term, and their visible text says $50 on every tier. Not resolved by the vendor.
Checked: Sutton pricing page (FAQ and plan cards) (2026-10-14) - Are the NetSuite and Sage Intacct integrations available on Starter, Growth and Professional, or only on Enterprise? Sources disagree
Applies to: buyers whose accounting runs on NetSuite or Sage Intacct.
Why it matters: if they are Enterprise-only, the published tiers are not the price for these buyers.
Answer: The FAQ on heysutton.com/pricing (read 14 October 2026) lists both as native integrations; the Enterprise plan card lists “NetSuite & Sage Intacct integrations” as an Enterprise addition.
Checked: Sutton pricing page (FAQ and plan cards) (2026-10-14)
Have a public source that answers one of these? How we review explains how we check and correct.
How to actually use Digit
Onboarding is a data-migration job with an agent bolted on top. Digit's Onboarding Agent reads a spreadsheet, maps its columns to Digit fields, makes bulk edits and flags the fields it is unsure about for you to review and confirm. Records can also arrive through native integrations: QuickBooks Online and Desktop, NetSuite, Xero and Sage Intacct on the accounting side, and Shopify, WooCommerce, Amazon and eBay for sales channels. Alongside that sits a dedicated onboarding specialist who configures workflows, migrates data and trains the team, and Digit says it treats a system as live only once software and hardware are both running.
Take your timing from their FAQ rather than the banner above it: the page promises onboarding in 30 minutes and quotes a customer fully live in under 30 days, while the FAQ puts most businesses live in two to six weeks. The same FAQ adds that implementation is scoped by complexity and may carry a one-time onboarding fee for advanced deployments. Day-to-day guides sit at learn.digit-software.com. One capability postdates that reading.
Digit announced Digit Studio in its partner newsletter of 27 August 2026: a natural-language builder for custom reports, workflows and dashboards inside Digit itself, meant to be changed by the person who uses it rather than by a consultant. That is a vendor announcement, not something we have run, and the pricing page we read on 15 August 2026 does not list it — so do not assume your tier includes it.
The name has changed. Digit told partners on 11 September 2026 that it was rebranding to Sutton — same team, same company, and partner terms, contact and revenue share all unchanged — and by 17 September 2026 that was done: digit-software.com now redirects to heysutton.com, the pricing page is titled Sutton, and the documentation at learn.digit-software.com forwards to learn.heysutton.com. The prices did not move with the name; every figure above was re-read on heysutton.com on 17 September 2026 and matches what the old domain showed on 5 September.
Two things still say Digit: the customer testimonials on the pricing page, and the banner at the top of it, which reads “Digit is now Sutton”. Our affiliate link still works — it redirects through to heysutton.com carrying its partner key, checked 17 September 2026 — so there is nothing you need to redo if you signed up under the old name.
Where this section comes from: our research notes (105 words)
Digit's own Rapid Onboarding page (https://www.digit-software.com/resources/onboarding), including its FAQ block, and the Digit Learning Center (https://learn.digit-software.com/en/), both fetched and hashed 19 August 2026. The integration list was re-read on Digit's own integrations page (https://www.digit-software.com/integrations) on 27 August 2026. Digit Studio comes from Digit's own partner newsletter of 27 August 2026 and is reported as a vendor announcement, not a hands-on reading. For the buyer questions and the October re-verification, the pricing page on the rebranded site (https://www.heysutton.com/pricing) was read in its raw HTML on 14 October 2026: the plan cards for all three billing terms, the add-on cards and the FAQ, including the data-export answer.
The natural comparison is Katana — the natural head-to-head for manufacturers leaving spreadsheets. Both cover inventory and production; the difference shows up in how they charge for the edges. Price the full configuration you need on each — every integration, the API if you want it — because Digit's per-connection add-ons — $100 to $125 a month for each integration past the first two, and $125 for API or MCP access — are where the tier price stops being the price.
Frequently asked questions
Do we need Professional to control who can see and approve what?
Probably, if access control matters to you. On heysutton.com/pricing, read 14 October 2026, role-based permissions and audit logs first appear on the Professional card ($1,300 a month with 15 users on monthly billing), together with multi-site management, price lists with quantity price breaks and job costing. The Starter and Growth cards do not list them. What users on Starter or Growth can be restricted from is not stated on the pricing page, so that part is not confirmed: ask to see the user settings of the tier you intend to buy before you sign.
We run NetSuite or Sage Intacct. Which plan do we need?
Ask before you price Starter or Growth. On heysutton.com/pricing, read 14 October 2026, the FAQ names NetSuite and Sage Intacct among Sutton's native integrations, but the plan cards list “NetSuite & Sage Intacct integrations” only as an Enterprise addition, and Enterprise is priced on quote. Whether those two connectors are available on the published tiers, and at the $100 or the $125 add-on price, the page does not settle. Not confirmed; we have logged it as an open question.
Can we take our data with us if we leave?
The FAQ on heysutton.com/pricing (read 14 October 2026) says yes: you can export individual tables or your full dataset in a standard format at any time, and Sutton says it provides a clean export if you move to another system. The page does not name the format, and does not say how long data is kept after cancellation or whether the export still works once the subscription has ended. Take a full export before your last paid period runs out.
Is this a hands-on review of Digit?
This is a researched assessment, not a hands-on test — where we've used a tool ourselves, we say so explicitly. We name what each tool is good and bad at, and we have no affiliate relationship with Digit — we earn nothing whether you sign up or not.
- Buyer reviews on Software Advice and GetApp (the same Gartner review pool), read August 2026.
- Re-read 2026-09-17 in a rendered browser on heysutton.com/pricing, the rebranded site; unchanged from the 5 September reading on digit-software.com.
- A dated screenshot of that pricing page, kept on this site as the receipt.
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